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60 Minute

60 Minute Response Time Area

Our 60 minute response time area is marked in the blue area above - we have technicians ready to be dispatched for immediate response and service.

Frequently Asked Questions about Water Damage

Q. What is the first action I should take when I notice that I have water damage?

A. When you first discover that your home has water damage, don’t panic! Call your provider to inform them of the damage, they may ask you some questions about it to help you determine the scope of the damage and whether or not you need to bring in a professional. For water that is more than 2 or 3 inches deep, or water from a sewage backup, it is recommended that you call a professional damage restoration provider within 24 hours to minimize the damage.

Q. About how long does the drying process last?

A. The length of time that the drying process takes varies from job to job. We at Water Damage Local have special equipment to accurately measure when your belongings and property are completely dried out. There are a number of factors that affect the time it takes to fully dry everything out, including but not limited to: the types of building materials, the location, the length of time the water has been standing, the amount and source of the water, the weather conditions, and how quickly the drying process began. Each incident is different, but most drying jobs take approximately three to five days to completely dry out.

Q. How can I gauge the scope of the damage?

A. Be sure that your water, power, and gas supplies are turned off and examine any exterior damage to your property. If you find that the property is still structurally stable, you can enter the building and begin to document any damage you may find. It is good practice to mark the water level on the wall as well so that even if any water escapes you know how high it was.

Q. Will I have to replace my floors? They are wet and buckling.

A. Floors will be evaluated as part of the drying process. The equipment that we use is able to dehumidify and dry out wood so that often times it is able to return back to its original shape. Depending on the type of wood, the density and the finish used, drying it out completely may take up to 3 weeks. The final decision, whether or not to replace the wood, will be made by you and your adjuster if you filed a claim.

Q. How long does it take before mold and mildew begin to grow?

A. Within a matter of hours. If the damage is not taken care of within 48 hours, you can expect mold and mildew growth and may have to have mold remediation done. This is why it is so important that you get the damage cleaned up immediately.

Q. Does my furniture and all my other belongings need to be moved out of my home or business during the cleanup process?

A. Generally speaking, you will not have to move any of your furniture out of your property. If the damage is severe or large furniture is blocking the affected area, we will let you know ahead of time if you need to move anything.

Q. My property smells weird, what is it?

A. With water damage comes all kinds of funky smells. When the drying process is started, it is common to have unusual odors. Heat and humidity only add to the potency of the odors and once the drying process is almost completed you will notice that the odors will begin to disappear. If you can’t stand the smell, deodorizers can be used to help get rid of it as well.

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